1. Information We Collect
When you reserve a site, make an inquiry, or visit our website, we may collect personal details including your name, email address, phone number, mailing address, vehicle and RV specifications, and payment details required to fulfill your reservation.
2. How We Use Your Information
We use your information solely to:
- Process and manage your stay reservations and marina slip bookings.
- Send stay confirmations, check-in instructions, and gate access codes.
- Respond to direct guest inquiries and concierge requests.
- Maintain resort safety, security, and administrative records.
3. Online Reservations & Payment Security
Online bookings are processed securely through Campspot, a certified industry-leading reservation platform. We do not store full credit card numbers on our local web servers. All payment transactions comply with PCI-DSS security protocols.
4. Information Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. Information is only shared with authorized service providers (such as booking platforms) strictly necessary to deliver resort services.
5. Cookies & Website Analytics
Our website may use standard cookies and analytics tools to understand site traffic and optimize user experience. You can disable cookies in your browser settings at any time without impacting site navigation.
6. Contact Regarding Privacy
For questions or requests regarding your personal information, contact our office:
- Email: info@rvresortmarina.com
- Phone: (281) 339-5550
- Address: 10000 San Leon Dr, Dickinson, TX 77539